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How to measure AI Overview click loss in Search Console and GA4 (non-technical)

By Olly, founder of AEOscore, AEO consultant and full-stack developer, 20+ years in search9 min read

How do I know if AI Overviews are taking my clicks?

The tell is a page whose impressions and average position held while its clicks fell. Google does not report AI Overview clicks separately in Search Console: it counts them inside the Web search type along with everything else. So a page that is still shown as often, still ranks where it did, and gets fewer clicks is the clearest signal you can get, and this guide shows you where to click to find it.
The tell in 64 seconds.Watch on YouTube
Read the video transcript

Check your own data. Rankings held. Traffic fell. Where did the clicks go?

The tell: impressions and position held while clicks fell.

Where to look: Search Console, Performance, compare 12 months. Tick clicks, impressions, CTR and position. Sort by pages and read across each row. Keep the pages where only clicks moved.

Impressions fell too? Different problem. A page losing impressions may be losing demand. Click loss is the page that kept its audience and lost its clicks.

Write it down monthly: page, impressions, clicks, position, the month you first saw the gap, and enquiries from that page in GA4. A monthly log turns a suspicion into a measured trend.

Then decide what to protect. The pages that convert get defended first.

Follow the guide: aeoscore.co.uk/guides/measure-ai-overview-click-loss.

What do I need before I start?

You need Search Console and GA4 access, at least 16 months of history, a spreadsheet and about 30 minutes a month.

  1. Google Search Console, verified for your site. If your web developer set it up, ask them to add your Google account as a user. Verifying it yourself takes ten minutes at search.google.com/search-console.
  2. Google Analytics 4 (GA4) connected to the site. Most sites built since 2023 have it. If yours only has the old Universal Analytics tag, it stopped collecting data in 2023 and you will need GA4 installed.
  3. At least 16 months of Search Console history, so you can compare a recent quarter with the same quarter last year. Search Console keeps 16 months, so if the site was verified more than a year ago you already have it.
  4. A spreadsheet. Google Sheets is easiest because Search Console exports straight into it.
  5. About 30 minutes on the same day each month. That is the whole time commitment.

How do I spot the drop in Google Search Console?

Compare the last three months with the same three months last year, page by page, and look for pages where position and impressions held but clicks fell.

  1. Open Search Console and pick your site. In the left menu click Performance, then Search results.
  2. Above the chart, click the Date filter. Choose the Compare tab, then Compare last 3 months year over year. Click Apply.
  3. Check the Search type filter says Web. It usually does by default.
  4. Tick all four boxes above the chart: Total clicks, Total impressions, Average CTR and Average position. You want all four in the table.
  5. Below the chart, click the Pages tab. You now see one row per page, with this year and last year side by side.
  6. Click the Clicks Difference column heading so the biggest falls come to the top.
  7. For each page near the top, read across. The tell is this: average position is within about one place of last year, impressions are flat or up, and clicks are down 20% or more. That page is still being shown and still ranks; fewer people are clicking through. Something on the results page, very often an AI Overview, is answering the question before they reach you.
  8. A page where position also dropped is a different problem (a ranking loss), and a page where impressions also fell may just be a topic people are searching for less. Keep those separate in your notes.
  9. Click Export at the top right and choose Google Sheets. Keep the file; it is the start of your monthly record.

One note on a newer report. Since 3 June 2026 a subset of sites, UK sites first, can see an AI Overviews and AI Mode view in Search Console. It shows impressions only. Clicks, click-through rate and position are never separated out for AI Overviews, so the comparison above is still the way to see the effect on your traffic (Google Search Central, June 2026; see also Google’s AI features and your website, which confirms that AI Overview traffic sits inside the Web search type).

Which pages should I look at first?

Start with your explainer and how-to pages, then comparison and best-of pages, then pricing, then service pages, then location pages.

  1. “What is” and “how does” pages, and how-to guides. These answer a question in words, which is exactly what an AI Overview does, so they are the most exposed.
  2. Comparison and best-of pages: “X vs Y”, “best X for small business”.
  3. Pricing and “how much does X cost” pages.
  4. Service pages: the pages describing what you sell. Expect these to have held up better.
  5. Location pages: “X in Manchester”, “X near me”. Usually the least affected.

That order comes from our own data. In our 304-query UK B2B sample (17 August 2026), 100% of “what is” queries showed an AI Overview, 88% of comparison queries, 60% of supplier-intent queries, 96% of pricing queries and 4% of “near me” queries. The full table by intent and by sector, with the query list, is on the research page.

How do I check it in GA4?

In GA4, look at the Landing page report filtered to Google organic traffic, and read the conversions column as well as sessions.

  1. Open GA4 and pick your property. In the left menu click Reports, then Engagement, then Landing page.
  2. At the top of the report click Add filter (or Add comparison if you would rather see all traffic alongside). Choose the dimension Session source / medium and the value google / organic. Apply.
  3. Top right, click the date range. Set the last three full months, tick Compare and choose the same period last year. Apply.
  4. Read two columns for each landing page: Sessions (visits) and Key events(GA4’s name for conversions, such as an enquiry form sent or a phone number tapped). If your key events are not set up, ask whoever built the site to mark the enquiry form submission as one; without it, GA4 can only tell you about visits.
  5. Cross-check with Search Console. A page that lost clicks in Search Console should show fewer Google organic sessions here. If it does not, check that the page URL matches exactly (trailing slashes and www. can split a page in two).
  6. For the month on month view, change the date range to the last 12 months and click the small chart icon above the table to switch to a line chart. One line per landing page shows the shape of the drop.

How do I tell traffic loss from lead loss?

Count enquiries per month from your form or CRM, ask new enquiries how they found you, and watch searches for your company name as the leading indicator.

  1. Count enquiries per month straight from the source: your form notifications, your inbox, your CRM or your phone log. Do this whether or not analytics is set up. This number is the one that pays the bills, and it does not depend on any tag working.
  2. Add one question to your enquiry form: “How did you hear about us?” Give it a short list of options and include one like “An AI assistant (ChatGPT, Google AI answer, Perplexity)”. In three months you will know whether AI answers are sending you people as well as taking clicks.
  3. In Search Console, go to Performance, then Search results, then the Queries tab, and type your company name in the filter. Impressions for your own name are the leading indicator: people who read your name in an AI answer often search for you by name a day or a week later. If that line is rising while explainer clicks fall, you are being cited and remembered. If both are falling, act.
  4. Expect the traffic and the leads to move by different amounts. When an AI summary appeared, US Google users clicked a traditional result on 8% of visits, against 15% without one (Pew Research Center, July 2025). Those lost clicks are mostly on informational pages, which were never your best converters. Fewer visits does not automatically mean fewer enquiries, which is why you count both.

How often should I check, and what do I write down?

Check monthly on the same day, keep one row per important page plus one for your brand name, and judge by three-month trends.

  1. Pick a day, say the first working day of the month, and put it in the diary. Thirty minutes is enough once the sheet exists.
  2. In your spreadsheet, keep one row per important page per month. Ten to fifteen pages is plenty: your best explainers, your comparison and pricing pages, and your main service pages.
  3. Add one extra row each month for searches on your company name.
  4. Fill each row from Search Console and GA4 as above, and the enquiries column from your form or CRM.
  5. Look at the last three months together, not one month against the last. Google turns AI Overview coverage up and down from month to month, so a single month can mislead. Decide on a three-month trend and treat a single month as a note.

A simple template, one row per page per month:

  • Month
  • Page (the URL)
  • Impressions (Search Console)
  • Clicks (Search Console)
  • Average position (Search Console)
  • Google organic sessions (GA4)
  • Enquiries attributed to this page (GA4 key events, or your own count)
  • Notes (anything you changed on the page that month)

Plus one row for the brand: month, impressions and clicks for searches containing your company name, and total enquiries that month from your form or CRM.

If you would rather someone did this for you

AEOscore’s free AEO score is an expert-run scan of your domain across six engines, emailed within 1 to 2 working days, no card, no signup. It tells you whether the AI answers that sit above your pages mention you at all.

For the numbers behind this guide, read AI Overviews and click-through rates for small UK B2B. For what to do about it, read how to protect B2B leads from AI Overviews.

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  • ChatGPT
  • Claude
  • Gemini
  • Perplexity
  • Google AI Overviews
  • Google AI Mode